Contact Us

Contact our support team

Email [email protected] for help with an account, payment, complaint or self-exclusion request. Our support team can also answer questions about our policies.

Complaints

Give our support team full details of a complaint about our services. Complaints may be escalated. If an escalated complaint is still unresolved to your satisfaction, you may ask for referral to our compliance department.

We send account correspondence to the email address registered to the account.

Deposits and account security

A deposit may take up to 10 minutes to appear. If you have been charged and the funds are still missing after that time, send proof of payment to [email protected].

Report it to our support team immediately if you think someone else may be accessing your account.

Access and self-exclusion

The United Kingdom is one of our Restricted Territories. Access to our site does not mean that someone in the UK is permitted to register or gamble.

For self-exclusion, contact our support team and choose a period of six months to five years.